Shipping policy

# DELIVERY TIMES

All orders are prepared and dispatched by our team within **24 to 48 hours**, excluding weekends and public holidays.

Kneelix delivers to the following country: **United Kingdom**.

Our delivery times are between **9 and 11 working days**.

Estimated total delivery time: **10 to 13 working days**

Order preparation cut-off time: **Monday to Friday: 15h (GMT+1, Paris time)**

For every order placed, you will receive a confirmation email, followed by a second email confirming dispatch and including your order tracking number.

The choice of carrier may vary depending on the weight, quantity, product availability, order value and destination country.

# FREE DELIVERY

We offer free delivery, regardless of the amount of your order. Delivery is secure, and a tracking number will allow you to track your parcel easily.