Legal notice
## Definitions
**Client:** any professional or natural person with legal capacity within the meaning of Articles 1123 et seq. of the French Civil Code, or any legal entity, visiting the Website covered by these general terms and conditions.
**Services:** Kneelix provides Clients with the following:
**Content:** all elements making up the information available on the Website, including but not limited to text, images and videos.
**Client Information:** hereinafter referred to as “Information,” meaning all personal data that may be held by Kneelix for the management of your account, customer relationship management, and for analysis and statistical purposes.
**User:** any internet user connecting to and using the aforementioned Website.
**Personal Information:** “information which, in any form whatsoever, directly or indirectly, enables the identification of the natural persons to whom it applies” within the meaning of Article 4 of French Law No. 78-17 of 6 January 1978.
The terms “personal data,” “data subject,” “processor” and “sensitive data” have the meaning given to them by the General Data Protection Regulation, GDPR No. 2016-679.
---
## 1. Presentation of the Website
Pursuant to Article 6 of French Law No. 2004-575 of 21 June 2004 on confidence in the digital economy, users of the website **kneelix.co.uk** are hereby informed of the identity of the various parties involved in its creation and monitoring:
**Owner:** Kneelix, published by Kneelix — 10 rue de la Paix, 75002 Paris — +44 1202 080175
**SIRET number:** 901 197 723 00033
**Publication Manager:** Vincent LIM — info@kneelix.co.uk. The Publication Manager is a legal entity.
**Webmaster:** Vincent LIM — info@kneelix.co.uk
**Data Protection Officer:** Vincent LIM — info@kneelix.co.uk
**Hosting Provider:** Shopify Inc.
Address: 151 O’Connor Street, Ground Floor, Ottawa, Ontario, K2P 2L8, Canada
Phone: 1-888-746-7439
---
## 2. General Terms of Use of the Website and Services Offered
The Website constitutes an intellectual work protected by the provisions of the French Intellectual Property Code and applicable international regulations. The Client may not, in any way, reuse, transfer or exploit, for their own benefit, all or part of the elements or works appearing on the Website.
Use of the website **kneelix.co.uk** implies full and complete acceptance of the general terms of use described below. These terms of use may be amended or supplemented at any time. Users of the website **kneelix.co.uk** are therefore invited to consult them regularly.
This website is normally accessible to users at all times. However, Kneelix may decide to interrupt access for technical maintenance purposes, in which case it will endeavour to inform users in advance of the dates and times of the intervention.
The website **kneelix.co.uk** is regularly updated by Kneelix. Likewise, the legal notice may be amended at any time. It is nevertheless binding on the User, who is invited to refer to it as often as possible in order to remain informed.
---
## 3. Description of the Services Provided
The purpose of the website **kneelix.co.uk** is to provide information regarding all of the company’s activities.
Kneelix endeavours to provide information on **kneelix.co.uk** that is as accurate as possible. However, it may not be held liable for omissions, inaccuracies or deficiencies in updates, whether caused by Kneelix itself or by third-party partners who provide such information.
All information provided on **kneelix.co.uk** is given for information purposes only and may change. Furthermore, the information appearing on **kneelix.co.uk** is not exhaustive and is subject to any changes that may have been made since it was published online.
---
## 4. Contractual Limitations on Technical Data
The Website uses JavaScript technology. The Website cannot be held liable for any material damage related to the use of the Website.
In addition, the User agrees to access the Website using recent equipment, free of viruses, and with an up-to-date latest-generation browser.
The website **kneelix.co.uk** is hosted by a service provider located within the European Union, in accordance with the provisions of the General Data Protection Regulation, GDPR No. 2016-679.
The objective is to provide a service ensuring the highest possible level of accessibility. The hosting provider ensures continuity of service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible periods, in particular for maintenance purposes, infrastructure improvements, infrastructure failures, or if the Services generate traffic considered abnormal.
Kneelix and the hosting provider may not be held liable in the event of malfunction of the internet network, telephone lines, or computer and telephone equipment, particularly due to network congestion preventing access to the server.
---
## 5. Intellectual Property and Infringement
Kneelix holds the rights of use over all elements accessible on the Website, including but not limited to text, images, graphics, logos, videos, icons and sounds.
Any reproduction, representation, modification, publication or adaptation of all or part of the elements of the Website, by any means or process whatsoever, is prohibited without the prior written authorisation of Kneelix.
Any unauthorised use of the Website or of any of the elements it contains shall be considered an infringement and prosecuted in accordance with Articles L.335-2 et seq. of the French Intellectual Property Code.
---
## 6. Limitation of Liability
Kneelix acts as the publisher of the Website. Kneelix is responsible for the quality and accuracy of the content it publishes.
Kneelix may not be held liable for direct or indirect damage caused to the User’s equipment when accessing the website **kneelix.co.uk**, resulting either from the use of equipment that does not meet the specifications set out in Section 4, or from the occurrence of a bug or incompatibility.
Kneelix may also not be held liable for indirect damage, such as loss of business or loss of opportunity, resulting from the use of **kneelix.co.uk**.
Interactive areas, including the possibility of asking questions through the contact area, are made available to Users. Kneelix reserves the right to delete, without prior notice, any content posted in this area that violates applicable French law, in particular provisions relating to data protection.
Where applicable, Kneelix also reserves the right to hold the User civilly and/or criminally liable, particularly in the event of racist, abusive, defamatory or pornographic messages, regardless of the medium used, including text or photographs.
---
## 7. Management of Personal Data
The Client is informed of the regulations concerning marketing communications, the French Law of 21 June 2014 on confidence in the digital economy, the French Data Protection Act of 6 August 2004, and the General Data Protection Regulation, GDPR No. 2016-679.
### 7.1 Data Controllers Responsible for Collecting Personal Data
For Personal Data collected in connection with the creation of the User’s personal account and their browsing on the Website, the data controller is Kneelix.
Kneelix is represented by Kneelix, its legal representative.
As the controller of the data it collects, Kneelix undertakes to comply with the applicable legal framework. It is, in particular, the Client’s responsibility to determine the purposes of its data processing, to provide prospects and clients, upon collection of their consent, with full information regarding the processing of their personal data, and to maintain a register of processing activities that accurately reflects reality.
Whenever Kneelix processes Personal Data, Kneelix takes all reasonable measures to ensure the accuracy and relevance of the Personal Data in relation to the purposes for which it processes such data.
### 7.2 Purposes of the Data Collected
Kneelix may process all or part of the data for the following purposes:
* to enable browsing on the Website and the management and traceability of services ordered by the User: Website connection and usage data, billing, order history, etc.;
* to prevent and combat computer fraud, including spamming and hacking: computer equipment used for browsing, IP address, hashed password;
* to improve browsing on the Website: connection and usage data;
* to conduct optional satisfaction surveys on **kneelix.co.uk**: email address;
* to conduct communication campaigns by SMS or email: phone number and email address.
Kneelix does not sell your personal data. It is therefore used only as necessary or for statistical and analytical purposes.
### 7.3 Right of Access, Rectification and Objection
In accordance with the applicable European regulations, Users of **kneelix.co.uk** have the following rights:
* right of access under Article 15 of the GDPR and right of rectification under Article 16 of the GDPR;
* right to update and complete User data;
* right to restrict or erase Users’ personal data under Article 17 of the GDPR, where such data is inaccurate, incomplete, ambiguous, outdated, or where its collection, use, disclosure or storage is prohibited;
* right to withdraw consent at any time under Article 13-2(c) of the GDPR;
* right to restrict the processing of User data under Article 18 of the GDPR;
* right to object to the processing of User data under Article 21 of the GDPR;
* right to data portability for data provided by Users, where such data is subject to automated processing based on their consent or on a contract, under Article 20 of the GDPR;
* right to determine what happens to User data after death and to choose to whom Kneelix must disclose, or not disclose, such data from among any third party designated in advance.
As soon as Kneelix becomes aware of the death of a User and in the absence of instructions from them, Kneelix undertakes to delete their data, unless retention is necessary for evidentiary purposes or to comply with a legal obligation.
If the User wishes to know how Kneelix uses their Personal Data, requests that it be rectified, or objects to its processing, the User may contact Kneelix in writing at the following address:
Vincent LIM
10 rue de la Paix
75002 Paris
France
In this case, the User must specify the Personal Data they would like **kneelix.co.uk** to correct, update or delete, and must identify themselves precisely by providing a copy of an identity document, such as an identity card or passport.
Requests for the deletion of Personal Data shall be subject to the obligations imposed on Kneelix by law, particularly with regard to document retention or archiving.
Finally, Users of **kneelix.co.uk** may lodge a complaint with the supervisory authorities, in particular the CNIL:
[https://www.cnil.fr/fr/plaintes](https://www.cnil.fr/fr/plaintes)
### 7.4 Non-Disclosure of Personal Data
Kneelix undertakes not to process, host or transfer Information collected from its Clients to a country located outside the European Union or recognised as “non-adequate” by the European Commission without first informing the Client.
However, Kneelix remains free to choose its technical and commercial processors, provided that they offer sufficient safeguards with regard to the requirements of the General Data Protection Regulation, GDPR No. 2016-679.
Kneelix undertakes to take all necessary precautions to preserve the security of the Information, and in particular to ensure that it is not disclosed to unauthorised persons.
However, if an incident affecting the integrity or confidentiality of the Client’s Information is brought to the attention of Kneelix, Kneelix shall inform the Client as soon as possible and communicate the corrective measures taken.
Furthermore, Kneelix does not collect any “sensitive data.”
The User’s Personal Data may be processed by Kneelix subsidiaries and processors, namely service providers, solely for the purposes set out in this policy.
Within the limits of their respective responsibilities and for the purposes described above, the main persons likely to have access to the data of Users of **kneelix.co.uk** are primarily members of our customer service department.
---
## 8. Incident Notification
Despite all efforts made, no method of transmission over the internet and no method of electronic storage is completely secure. We therefore cannot guarantee absolute security.
If we become aware of a security breach, we will notify the affected Users so that they can take appropriate measures. Our incident notification procedures take into account our legal obligations, whether national or European.
We undertake to fully inform our Clients of all matters relating to the security of their account and to provide them with all necessary information to help them comply with their own regulatory reporting obligations.
No personal information of Users of **kneelix.co.uk** is published without the User’s knowledge, nor exchanged, transferred, assigned or sold on any medium to third parties.
Only in the event of the acquisition of **kneelix.co.uk** and its rights would such information be transferred to the potential purchaser, who would in turn be bound by the same obligation to retain and modify the data concerning Users of **kneelix.co.uk**.
### Security
To ensure the security and confidentiality of Personal Data and Personal Health Data, **kneelix.co.uk** uses networks protected by standard measures such as firewalls, pseudonymisation, encryption and passwords.
When processing Personal Data, Kneelix takes all reasonable measures to protect it against loss, misuse, unauthorised access, disclosure, alteration or destruction.
---
## 9. Hyperlinks, Cookies and Internet Tags
The website **kneelix.co.uk** contains a number of hyperlinks to other websites, set up with the authorisation of Kneelix. However, Kneelix is not able to verify the content of the websites visited through these links and therefore accepts no liability in this regard.
Unless you choose to disable cookies, you agree that the Website may use them. You may disable these cookies at any time, free of charge, using the opt-out options available to you and described below. Please note that doing so may reduce or prevent access to all or part of the services offered by the Website.
### 9.1 Cookies
A cookie is a small information file sent to the User’s browser and stored on the User’s device, such as a computer or smartphone, hereinafter referred to as “Cookies.”
This file includes information such as the User’s domain name, the User’s internet service provider, the User’s operating system, and the date and time of access. Cookies do not, under any circumstances, risk damaging the User’s device.
Kneelix may process information relating to the User’s visit to the Website, such as pages viewed and searches carried out. This information allows Kneelix to improve the content of the Website and the User’s browsing experience.
As Cookies facilitate browsing and/or the provision of services offered by the Website, the User may configure their browser to decide whether or not to accept them, so that Cookies are stored on the device or, conversely, rejected, either systematically or depending on their issuer.
The User may also configure their browser software so that acceptance or refusal of Cookies is offered to them from time to time before a Cookie is likely to be stored on their device. Kneelix informs the User that, in such a case, not all functionalities of their browser software may be available.
If the User refuses the storage of Cookies on their device or browser, or if the User deletes those already stored, the User is informed that their browsing and experience on the Website may be limited.
This may also be the case where Kneelix or one of its service providers cannot recognise, for technical compatibility purposes, the type of browser used by the device, the language and display settings, or the country from which the device appears to be connected to the internet.
Where applicable, Kneelix declines all liability for the consequences related to the degraded operation of the Website and any services offered by **kneelix.co.uk**, resulting from:
1. the User’s refusal of Cookies; or
2. Kneelix’s inability to store or consult the Cookies necessary for their operation due to the User’s choices.
For the management of Cookies and User preferences, the configuration of each browser is different. It is described in the browser’s help menu, which will explain how the User can modify their Cookie preferences.
At any time, the User may choose to express and modify their Cookie preferences.
Kneelix may also use the services of external providers to help collect and process the information described in this section.
Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook, LinkedIn and Google Plus appearing on the **kneelix.co.uk** Website or in its mobile application, and if the User has accepted the placement of cookies by continuing to browse the **kneelix.co.uk** Website or mobile application, Twitter, Facebook, LinkedIn and Google Plus may also place cookies on your devices, including computers, tablets and mobile phones.
These types of cookies are placed on your devices only if you consent to them by continuing to browse the **kneelix.co.uk** Website or mobile application. However, the User may withdraw their consent at any time for Kneelix to place this type of cookie.
### 9.2 Internet Tags
Kneelix may occasionally use internet tags, also known as “tags,” action tags, single-pixel GIFs, transparent GIFs, invisible GIFs or one-by-one GIFs, and deploy them through a web analytics partner that may be located, and therefore store the corresponding information, including the User’s IP address, in a foreign country.
These tags are placed both in online advertisements allowing internet users to access the Website and on the various pages of the Website.
This technology enables Kneelix to evaluate visitors’ responses to the Website and the effectiveness of its actions, for example the number of times a page is opened and the information viewed, as well as the User’s use of the Website.
The external service provider may collect information about visitors to the Website and other websites through these tags, compile reports on Website activity for Kneelix, and provide other services relating to the use of the Website and the internet.
---
## 10. Governing Law and Jurisdiction
Any dispute relating to the use of the website **kneelix.co.uk** is governed by French law.
Except where prohibited by law, exclusive jurisdiction is granted to the competent courts of Paris.
Kneelix is operated by Vincent LIM, based in France, and sells to customers in the United Kingdom through kneelix.co.uk. Prices are displayed in GBP and delivery is available in the United Kingdom only.